Client Service Charter.

In rendering services to our clients, we commit to maintaining high standards of service at all times and strive to:

• Provide pragmatic, fair and considered workplace advice and assistance

• Adopt a commercial approach to workplace disputes with a view to resolving them as soon as possible in order to keep costs low

• Act ethically and with integrity

• Explain workplace relations matters in plain and simple language

• Update our clients on all relevant developments in their matters as soon as they arise